FAQ
Home / FAQ
What areas do you service?
We proudly serve residential and commercial properties across Ontario, providing top-tier pool design, construction, and maintenance solutions.
Do you build custom-shaped pools?
Yes! We specialize in fully customized pool designs to match your space, lifestyle, and vision—whether it’s geometric, freeform, or a luxury oasis.
How often should my pool be maintained?
For optimal performance, we recommend weekly or bi-weekly pool maintenance during the active season. We also offer year-round care packages.
What’s included in your pool maintenance service?
Our maintenance includes cleaning, chemical balancing, filter checks, equipment inspection, and performance tuning to keep your pool swim-ready.
Can you refurbish older or damaged pools?
Absolutely. We offer full refurbishment and reconditioning services—from resurfacing and retiling to modern equipment upgrades.
How do I know if my pool has a leak?
Signs include water loss, soggy areas around the pool, high water bills, or air in the pump system. We offer professional leak detection to pinpoint and resolve issues.
Do you handle permits for new pool installations?
Yes, we assist with the entire permitting process to ensure your pool project is compliant with local regulations and smoothly executed.
How long does it take to build a new pool?
On average, pool construction takes 6–10 weeks, depending on complexity, weather, and permit timelines. We provide a clear schedule before starting.
What’s the cost of a new pool installation?
Pricing varies based on size, design, materials, and features. Contact us for a personalized quote based on your vision and budget.
Can I convert my chlorine pool to a saltwater system?
Yes, we offer saltwater conversion services for a gentler, low-maintenance swimming experience with fewer chemicals.